Privacy policy

Rijden de Treinen is responsible for processing personal data as reflected in this privacy policy. This policy applies to the Rijden de Treinen website ( and the NL Train Navigator app.

For more information, you can contact us through our contact form or by e-mail at

Personal data processed by us

Rijden de Treinen processes your data because you use our services and/or you provide this data to us. This is a list of all personal data which we may use:

  • IP address
  • Data about your website activity
  • Internet browser and device type
  • E-mail address
  • Location data
  • Technical information about crashes

Our website and app are not intended to collect data about visitors which are younger than 16 years old, unless they have permission from their parents or guardian. We have no mechanism to check a visitor’s age. We therefore recommend parents to get involved with their children’s online activity to prevent data being collected without parental consent.

If you are convinced that we have collected data without permission of a underage child, please contact to remove this data.

Usage of our website and app

We use functional, analytical and tracking cookies. A cookie is a small text file which is saved during your first visit to our website and it is saved in your browser. Rijden de Treinen uses cookies which are purely functional. These ensure that the website works as you would expect and serve for example to save your preferences. We also employ cookies to track your activity on our website, in order to improve and optimize our website. During your first visit to our website, we have informed you about these cookies and we have asked your permission for using them.

To measure the usage of our website, we use an external partner, Google Analytics (both for the app and the website). Google Analytics does not receive personal data and processed data in a privacy friendly manner. We would like to refer you to Google’s privacy policy:


When you contact us by mail, we save your e-mail adress in our support system. We use this to reply to your question of suggestion and we will not use your e-mail address for other purposes.

Performance based advertising

We use performance based advertising through our partners Awin and TradeTracker. This type of advertising means that we receive a small commission when you place an order on the website of one of our affiliates. Our affiliate partners use so-called affiliate cookies and matching-data to attribute orders correctly and to match an order with this website. This way, our partner knows which website should be paid a small commission. For more information, we would like to refer you to our affiliate partners:


To cover for server costs and development time, our website and app show ads to you. To prevent you from seeing less relevant ads, it’s possible to to show you personalized ads; AdSense and AdMob take your preferences into account when you turn on this option.

If you do not turn on this option, you will still see ads, unless you make an in-app purchase to disable ads (only available in the app).

NL Train Navigator uses Google AdMob, AdSense and their partners for showing ads. Google AdMob and AdSense use a ‘mobile identifier’ or cookie to identify devices and to measure ads display and performance. Even when you do not opt-in for personalized ads, AdMob and AdSense will collect data and use mobile identifiers or cookies.

Crash reports

To fix bugs and crashes in the app, a detailed crash report is often necessary. When you allow automatic crash reports, a report will be sent automatically when the app crashes. This report does not contain personal data, information that will be recorded includes your device type, technical information about the crash, and information about your Android version.

Gegevens inzien, aanpassen of verwijderen

You have the right to view, correct or remove your personal data. You also have the right to withdraw your consent for processing data or to object to processing your data by Rijden de Treinen. This means you can request your personal information to send it to you.

A request for inspection, correction of removal of data can be made by contacting us at or by filling out our contact form. Depending on the type of information, we will always ask for a proof that you are indeed the rightful owner of the requested information, for example by confirming your e-mail address. We will try to reply to your request as soon as possible, within a maximum of four weeks.

Protection of your data

We take protection of personal data seriously and therefore we have taken several measures against abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification of data. When you think that your data is not secured, or when you have indications of abuse, please contact us through the contact form.